Election Help Desk
AskED Help DeskElection Help Desk OverviewElection Help Desk Features
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"The AskED Help Desk is very user friendly and it's a super fast way to record data, just point & click!"
Claudia M., Putnam County Board of Elections (NY)



  Call-Center Tracking Call-Center Management
Track issues from call to resolution, and see who is working on issues at any time.
Real-Time Reporting Paperless Support
Upload training manuals and store notes here, while
eliminating pre-printed forms.
WarRoom Realtime Map WarRoom Real-Time Map
View your jurisdiction’s polling place issues on a map in
real-time (optional feature).
Problem Matching Verification
System alerts operators when a new problem matches an
existing problem.
Eligibility Verification
Instantly determine a voter’s eligibility and direct them to the correct voting location.
Troubleshooter Matching
System matches problem
types to assigned troubleshooters.
Guided Steps
With guided steps, anyone can answer the phones and solve most problems.
All-In-One Election Administration Tool
Integrates information from pollsites, pollworkers & voters.
Election Procedures Preloaded
Guides users to the correct course of action for any election scenario based on your documentation.
Follow-The-Yellow-Brick Road Guidance
System leads users to the next step by highlighting the path.
Response Standardization
System provides consistent
answers across multiple people.
Open/Closed Pollsite Tracking
See a list or a map of pollsite
statuses in real-time.
Critical-Issue Escalation
Unresolved issues are immediately escalated to the proper expert you assign.
Broadcast Alerts
Send urgent alerts to all users or any subgroup on Election Day.
Proven Nationally
In use in jurisdictions across the U.S.
Customized For You
We do all the set-up. We preload your voter data, election procedures, pollsite maps, equipment videos, etc...
Election Procedures Preloaded
Guides users to the correct course of action for any election scenario.
strong 40,000 Locations Strong
Robis Elections software is used in over 40,000 locations across the U.S.A.
 
AskED products are used in jurisdictions across the United States including:

Wahington D.C. Los Angeles, CA Orange County, NY Chicago DuPage County, IL Citrus County, FL State of Hawaii
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