| What if every poll worker in the pollsites could give the correct answer about voter eligibility and ballot choice? Now they can. The AskED® Problem Solver is the ultimate tool for transforming ordinary poll workers into election experts regardless of age or technical experience by putting election answers at their fingertips in the precinct.This user-friendly, mobile-based application, provides an ideal electronic alternative to what was previously a time-consuming training process with outdated paper manuals.
Overcome Pollsite Challenges
No matter how much time you spend training pollworkers, there will still be steps and procedures they forget. When new election equipment gets rolled out and/or legislative changes made, these poll workers will be on the front line. All staff members will be pressed into service – either answering questions or processing voters. Many times the poll workers will only work one day per year. Some poll workers will call you for solutions and others will make their own assumptions or take their best guess. Most of the questions will be predictable and able to be solved in seconds. Some problems will recur from one election to the next because the right solution was never achieved. Don’t let a single voter get disenfranchised over something simple. Your poll workers are the people truly representing your jurisdiction on Election Day.
All-In-One Pollsite Device
The AskED® Problem Solver is an intelligent portable device that integrates the information from poll worker training, voter registration data, pollsite maps, voting equipment setup and provisional ballots to enable election workers to solve up to 80% of the questions in the precinct. Eliminate your need for printed manuals, address books and maps and improve pollworker retention. In addition to being more efficient, this digital switch also drastically decreases costly and timely mistakes that reduce team efficiency and lead to duplicate efforts.
Solves 80% of Questions Instantly
“Am I registered to vote?” and, “Where is my polling place?” are the two most popular questions on Election Day. Both of these questions can be answered at any polling place without ever picking up a phone when utilizing the AskED® Problem Solver. It has voter and address lookup built-in.
AskED’s built-in patent-pending Election Decision™ support system provides poll workers with the correct solution to each voter’s situation, including the correct ballot style and directions on how to fill out any necessary forms.
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Prevents Long Lines & Delays
The AskED® Problem Solver enables poll workers to verify each voter’s eligibility before they even reach the pollbook. In case of a power outage, the AskED® Problem Solver operates wirelessly from a battery, so pollsites still have access to voter registration data. It provides backup when you need it most.
Instant Poll Worker Training
The AskED® Problem Solver dramatically improves poll worker's abilities to solve problems. By simply answering a series of smart questions, every election worker can quickly determine the correct eligibility and appropriate ballot for each voter. Now even the most novice election worker can give the correct answer on voter eligibility, ballot choice or even directions to another polling place. Additionally, the video help system gives poll workers visual instruction for setting up ballot boxes, close of election tasks, and much more. Cut your costs by printing less training manuals that become dated over time.
Designed Specifically for You
The AskED Problem Solver is completely data-driven based on your information and preferences. Our Election Services team does all of the set-up work so that that it is not only the easiest system to use on the market but is also designed specifically for your needs. Your staff will be able to get up and running immediately with YOUR information and YOUR procedures. Even computer and election novices can be handling issues like experts right away.
Multi-Lingual Audio
Play "yes" or "no" questions and explanations through the speaker in the voter's language. Pollworkers just need to understand "yes" or "no" in that language. Not only will this make it easier to determine voter eligibility, it will help reduce stress in the polling place as voters will better understand what is happening.
Whether you have aging poll workers, are changing voting equipment or are making legislative updates, the AskED® Problem Solver guides election workers with the most up-to-date election procedures. In addition to streamlining the training process, the AskED Problem Solver also allows jurisdictions to integrate quality control efforts, manage election procedures and improve voter service. Call to schedule your demonstration today.
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