Asked ED Help DeskOverviewFeatures

AskED Troubleshooter:

• Provides Greater Control
• Cuts Costs & Improves Service
• Communicates Pollsite Statuses
• Increases Accuracy and Speed
• Monitors Elections in Real-Time
• Easy to Use

  All-In-One Know Pollsite Open Status
With a simple tap, field reps can indicate which pollsites are open or closed, so you know at the start of Election Day where to focus your energies.
AskeED Help AskED® Help Desk Sync
Communicates with the AskED® Help Desk anytime there is a wireless signal… and keeps working when coverage is lost.
Multiple Platforms Supported
The AskED Troubleshooter can be used on an Android phone or iPhone or on an iPad or Android pad.
Turn by Tue Searchable Help Topics
Helpsusers solve problems on the spot without making another call.
Searchable Help Topics Real-Time Reporting
Check the status of issues sent to field representatives in real-time.
Critical-Issue Escalation
Unresolved issues are
automatically escalated to the
proper expert you assign.





Field Issue Dispatch
Automatically send issues from the AskEDŽ Help Desk to your field representatives.
Broadcast Alerts
Send urgent alerts to all users or any subgroups on Election Day.
40,000 Locations Strong
Robis Elections software is used in over 40,000 locations across the U.S.A.
AskED products are used in jurisdictions across the United States including:

Wahington D.C. Los Angeles, CA Orange County, NY Chicago DuPage County, IL Citrus County, FL State of Hawaii
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AskED and Robis are registered trademarks of Robis. Election Decision, Follow the Yellow Brick Road and Just-in-Time Training are trademarks of Robis.