The AskED® E-Pollbook Streamlines Voter Check-in and Resolves Issues As They Occur
Published 10/19/2009
Although the AskED E-Pollbook has been successfully in use outside of Texas for the past several years, it was first demonstrated in Texas at the Texas Secretary of State Election Law Conference in August 2009. Since then, the AskED® E-Pollbook has generated significant interest from Texas counties. Now election departments across the state can reliably capture, process and verify voter information at the pollsites. These steps have historically been a manual process that drains staff time and often requires multiple people. By going to an electronic pollbook, counties will no longer need to manually process voter history. For those counties wishing to completely replace their paper pollbooks, they can save thousands of dollars for every election and go easy on the environment.
- Electronic voter check-in – Enables pollworkers to quickly check-in voters & verify eligibility.
- Eligibility verification - Determines voter’s eligibility through AskED’s patent-pending Election Decision™ support system.
- “Just-in-time” pollworker training – Guides pollworkers to election answers on the spot. No more worries about what people may or may not remember!
- Voter history sync - Securely synchronizes data between the AskED® E-Pollbook and the master jurisdiction database. No more hand-scanning of rosters needed.
- Built-in precinct locater - Shows voters exactly where their poll sites are located.
- Voter history capture - Records voter activity for updating voter history records.
- Built-in early voting – Allows voters to be processed before Election Day.
- Language support - Supports voters in 20+ different languages with audio.
- Easy to use interface - Guides even first-time pollworkers to the correct questions to ask each voter.
- Real-time updates - Provides the latest voter registration information in the polling place.
- Post-Election Reports – Show patterns of use and helps identify where to make adjustments in process or procedure.
- Customized for each jurisdictions’ particular needs.
Only the AskED® E-Pollbook ensures that every pollworker, in every precinct in the county, is following the correct election procedures and is able to account for each voter’s particular circumstances. Robis Election’s patent-pending decision support system in the AskED® E-Pollbook provides the correct solution to each voter’s situation, including the correct ballot style and directions on how to fill out any necessary forms. Jurisdictions that use the AskED® Problem Solvers or AskED® E-Pollbooks in their polling places have seen an 80% reduction in phone calls on Election Day. The system’s user-friendly interface makes it easy for any pollworker to give out the correct answers to election questions, regardless of that person’s level of experience or expertise.
The mission of Robis Elections is to make the lives of election officials easier. Election officials in Texas can quickly realize the following benefits:
- Reduces phone calls - Election officials typically experience a 50-80% reduction in calls from precincts!
- Solves issues faster - Election workers at all levels of the operation are empowered to solve issues.
- Improves customer service - AskED dramatically improves customer service to voters on Election Day.
- Reduces provisional ballots - Ensures voters are in the right place and receive the correct ballot style.
- Provides more personal attention - Voters are given answers based on their particular circumstances.
- Gives you accurate metrics - Comprehensive log files allow you to improve future elections.
- Frees-up management - Management can deal with important Election-Day issues proactively.
- Ensures consistent answers - Pollworkers are able to solve problems the way that you want.
- Improves transparency - Improve transparency to all stakeholders: voters, media, candidates, etc.
- Prevents mistakes - AskED guides election workers to the correct answer with simple step-by-step “yes or no” questions.
- Ensures every vote counts - Pollworkers are empowered with the right answers, so they know what to do. Election officials will no longer have to discard a vote due to a mistake by a pollworker.
- Handles equipment issues - Videos on our pollbook show poll workers how to solve equipment issues.
- Creates election experts - Create expert pol workers by providing correct information right when they need it.
The AskED® E-Pollbook is available for purchase now. Visit www.GoAskED.com for more information.
About Robis Elections, Inc.
Robis Elections, Inc. is an Illinois company that has provided cutting-edge technology solutions to jurisdictions for more than 18 years. The AskED® product line from Robis provides election workers with the ability to give out accurate, consistent information quickly and to solve problems in the field with “just in time” training and answers. AskED® election management tools provide election officials with up-to-date information about the state of the election all day long. The AskED® product line includes the AskED® Problem Solver, the AskED® Electronic Pollbook, AskED® Early Voting, AskED® Online Pollworker Training System, the AskED® Election Help Desk and the AskED® Troubleshooter.
Contact Information
Robis Elections software is used on over 40,000 locations across the county. Robis’s home office is at 300 South County Farm Road, 3rd Floor, Wheaton, Illinois 60187. For more information, visit www.GoAskED.com or e-mail info@robis.net, or call 630-752-0220 (office). |
